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Best Practices in HR
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A Propensity to Take Risks

What sets the exceptional professional apart from the average?  Regardless of what the profession, from sales to psychiatry, the exceptional professionals share certain characteristics.  Here’s one: The propensity to take risks. Now, don’t get the wrong idea.  We’re not talking about skydiving here.  Nor are we talking about sinking your life savings in the new […]

Just Listen!

I recently came across some research that confirmed what many of us in the profession of educating sales people have known for years: That purchasers would be “much more likely” to buy from a sales person if that sales person would just “listen” to the customer. (1) The survey found that some of the worst […]